1. What products do you sell?
We offer a curated selection of homeware, beauty accessories, and gadget accessories to enhance your lifestyle.
2. Where are you located?
We operate online, allowing us to serve customers worldwide. Our warehouse locations vary depending on the product.
3. How can I contact customer support?
You can reach our support team via email at cbonisekunju@gmail.com or through our Contact Us page. We aim to respond within 24 hours.
Ordering & Payment
4. How do I place an order?
Simply browse our store, add your desired items to your cart, and proceed to checkout. Follow the prompts to complete your order.
5. What payment methods do you accept?
We accept major credit/debit cards, and other secure payment options.
6. Can I modify or cancel my order after placing it?
If your order has not yet been processed, you may request a modification or cancellation by contacting our support team as soon as possible.
Shipping & Delivery
7. Do you offer worldwide shipping?
Yes! We ship to many countries. Shipping times and costs vary based on location.
8. How long does shipping take?
Shipping times vary depending on your location and the product. Estimated delivery times will be provided at checkout.
9. How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.
Returns & Refunds
10. What is your return policy?
Items must be unused and in original packaging.find attached Refund and Return policy on our page
11. How do I initiate a return?
Contact our support team with your order details, and we’ll guide you through the return process.
12. When will I receive my refund?
Refunds are processed within 3 working days after we receive the returned item
Product Questions
13. Are your beauty accessories safe for sensitive skin?
Yes, we offer products made from high-quality, skin-friendly materials. Check individual product descriptions for details.
14. Do your gadget accessories work with all devices?
We specify device compatibility in each product listing. If you’re unsure, feel free to ask before purchasing.