Shipping policy

 

Shipping Policy

At Collectionsbysbo we strive to provide fast, reliable, and affordable shipping options for our customers. Here's an overview of our shipping policy:

Shipping Methods

We offer the following shipping methods:

Standard Shipping 5-10 business days  R150
Express Shipping- 2-7 business days 

R150-R300

We process the order within 2days

Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. You can estimate shipping costs on our website or during checkout.

Delivery Areas
We ship to all 9 provinces, Please shipping rates and delivery times may vary.

Tracking and Delivery Confirmation

Once your order ships, you'll receive an email with tracking information. You can use this to track the status of your package. We also provide delivery confirmation to ensure your package arrives safely.

 Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us within 7 days of the estimated delivery date. We'll work with you to resolve the issue and provide a replacement or refund as needed.

Return Shipping
If you need to return an item, please see our Return Policy for details. Return shipping costs are the responsibility of the customer, unless the item is defective or was sent in error.

Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:

Email:collectionsbysbo@gmail.com 
Phone:      0824964678 
Address:  Collectionsbysbo no 70
                  MQANDULI EASTERNCAPE

Thank you for shopping with us!

Best